Privacy Policy

Your Privacy Matters at Pandamor

At Pandamor, meaningful connections are built on trust. Whether you use Pandamor to meet new people, make friends, discover shared interests, explore dating opportunities, join activities, or build meaningful relationships, we want you to understand how your personal information is collected, used, protected, and managed.

Pandamor is a social and dating app designed to help people connect online and build genuine connections in the real world.

This Privacy Policy explains what information we collect when you use Pandamor, why we collect it, how we use it, when it may be shared, and the choices and rights available to you.

On this page

1. Who We Are

Pandamor is developed and operated by IRUSRI GROUP AB, organisation number 559423-5656.

Pandamor provides a social discovery and dating platform where users can meet potential dates, make new friends, discover people with similar interests, participate in activities and events, expand their social circles, and build meaningful relationships.

When this Privacy Policy refers to “Pandamor,” “we,” “us,” or “our,” it refers to the company responsible for providing the Pandamor service and processing personal information as described in this policy.

2. Information We May Collect

To provide a safe, useful and personalised Pandamor experience, we may collect different types of information depending on how you use the app.

Account and Registration Information: When you create a Pandamor account, we may collect information such as your name, email address, telephone number, age or date of birth, gender, login information and other details required to create and manage your account.

Profile Information: You may choose to provide information about yourself, including photographs, interests, hobbies, preferences, personal descriptions and other profile information that helps you connect with people who share your interests.

Location Information: Where you provide permission, Pandamor may process location information to help you discover people, activities, events or opportunities in your area.

Messages and User Content: We may process information that you submit through Pandamor, including messages, photographs, posts, interactions and other content you choose to share through the platform.

Activity and Interaction Information: We may collect information about how you interact with Pandamor, such as profiles you view, features you use, interests you select, events or activities you interact with and other actions within the app.

Device and Technical Information: We may automatically collect certain technical information, such as device type, operating system, IP address, device identifiers, app version, language settings, diagnostic information and usage data.

Safety and Security Information: Where Pandamor provides safety, reporting, verification or check-in features, we may process information necessary to provide those services and help protect our users.

3. How We Use Your Information

Personal information may be used to:

  • Create and manage your Pandamor account and profile
  • Help you discover people with similar interests
  • Support dating, friendship and social discovery
  • Help users find relevant activities, events and communities
  • Personalise recommendations and your experience
  • Enable communication and interaction between users
  • Improve the performance, functionality and usability of Pandamor
  • Prevent fraud, misuse and harmful behaviour
  • Respond to reports and maintain user safety
  • Provide customer support
  • Communicate important service or account information
  • Send marketing or promotional communications where permitted
  • Conduct analytics and research to improve our services
  • Meet legal and regulatory obligations

Our goal is to use information responsibly to make it easier for people to meet, interact and build genuine connections.

4. How We Share Information

We do not sell your personal information.

However, we may share certain information when necessary to operate Pandamor. This may include trusted service providers that assist us with hosting, cloud infrastructure, analytics, communications, customer support, security, payment processing or other technical services.

Information may also be shared with event or activity partners where necessary to provide a service you have chosen to use and where appropriate consent or another lawful basis applies.

We may disclose information where required by law, regulation, court order or another lawful request, or where reasonably necessary to protect Pandamor, our users or other people from fraud, abuse, security threats or other harm.

5. Your Profile and Other Users

Pandamor is built around social interaction. Certain information you add to your profile may therefore be visible to other Pandamor users.

Depending on your settings and the features you use, this may include information such as your profile name, photographs, interests, profile description and other information you choose to make available.

Please think carefully before sharing sensitive or highly personal information with other users.

6. Location Privacy

Some Pandamor features may use location information to help users discover people, activities, events and opportunities nearby.

Where required, Pandamor will request permission before accessing precise device location information.

You can normally manage location permissions through your device settings. Disabling location access may affect features that depend on your location.

7. Cookies, Analytics and Similar Technologies

Our website and digital services may use cookies, analytics tools and similar technologies to understand how people use Pandamor, maintain functionality, measure performance and improve the user experience.

Where required by applicable law, users will be given appropriate choices regarding non-essential cookies and tracking technologies.

8. Data Security

Protecting personal information is an important part of operating Pandamor.

We use appropriate technical and organisational safeguards designed to protect personal information against unauthorised access, misuse, alteration, disclosure, loss or destruction. These measures may include encryption, access controls, monitoring and other appropriate security practices.

However, no online platform or method of electronic storage can guarantee absolute security.

9. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing Pandamor services, maintaining security, resolving disputes and complying with legal obligations.

When information is no longer required, we may delete or anonymise it in accordance with our data-retention procedures.

10. Your Privacy Rights

Depending on where you live and the laws that apply to you, you may have rights concerning your personal information. These may include the right to access your personal data, correct inaccurate information, request deletion, restrict or object to certain processing, withdraw consent where processing is based on consent, request data portability, and make a complaint to the appropriate data protection authority.

Some rights may be subject to legal limitations or exceptions.

11. GDPR and European Users

Where the EU General Data Protection Regulation (GDPR) or other applicable European data protection laws apply, Pandamor processes personal data only where there is an appropriate legal basis.

Depending on the circumstances, this may include your consent, performance of a contract with you, compliance with legal obligations, or our legitimate interests where those interests do not override your fundamental privacy rights.

Users may contact us if they wish to exercise applicable data protection rights.

12. International Data Transfers

Pandamor’s service providers or technical infrastructure may process information in countries other than the country in which you live.

Where personal information is transferred internationally, we take appropriate steps to ensure that such transfers comply with applicable data protection requirements.

13. Children's Privacy

Pandamor is intended only for users who meet the minimum age requirement specified for the service.

We do not knowingly collect personal information from individuals who are not legally permitted to use Pandamor. If we become aware that such information has been collected, we will take appropriate steps to remove it.

14. Account Deletion

You may request deletion of your Pandamor account and associated personal information through the available account settings, in-app support options, or by contacting us.

Certain information may need to be retained where required by law or where reasonably necessary for fraud prevention, security, dispute resolution or enforcement of our legal rights.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time as Pandamor develops, new features are introduced, or legal and regulatory requirements change.

When significant changes are made, we will update the “Effective Date” displayed at the top of this page and provide additional notice where required.

We encourage users to review this Privacy Policy periodically.

16. Contact Pandamor

If you have questions about this Privacy Policy, your personal information or Pandamor’s privacy practices, please contact us:

Pandamor / IRUSRI GROUP AB
Organisation No.: 559423-5656
Email: hej@irusri.com

You may also contact us through the support options available within the Pandamor app.